Refund & Return Policy

Customer satisfaction is our top priority at Zenviro.

Returns

We accept returns within 7 days of delivery if:

• The product is unused and in original condition

• The original packaging is intact

• Proof of purchase is provided

Non-Returnable Items

Certain items such as personal care products or clearance items may not be eligible for return.

Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with images or videos.

Refund Process

Once your return is approved, refunds will be processed within 5–7 business days to the original payment method.

Return Shipping

Return shipping costs may be borne by the customer unless the product is defective or incorrect.

Contact us at hello.zenvirostore@gmail.com to initiate a return.